Toyota Santa Rosa, Laguna

Bilis ng service. Mabait nag mga service assistant. Kaso di masyado maayos ang carwash after PMS.

Totoo yung review nung isang client, Bulent J. Bond Akinci. Incompetent na po yung mga toyota mechanic sa branch na to. Nagpapalit lang ako ng drive belt, pinapanood ko through the glass sa service lounge, ang tagal niya ma figure out kung paano tanggalin yung drive belt. Halatang di niya po alam yung gagawin. Tapos nung binalik sa akin, na baklas narin yung stand ng hood. Pati yung service advisor incompetent, sabi ko change oil ng differential AND transfer case, nakita through the glass, yung differential oil lang pinalitan, nung tinanong ko yung service advisor magkasama na daw yun. Pati yung sa parts counter, bumili ako ng gasket para sa differential plug, ang binigay yung para sa engine oil plug, tapos sabi pareho lang daw yun. Sana yung kunin nyo pong staff yung may alam talaga sa sasakyan. Ayoko sana mag bigay ng negative review, pero para sa interest ng customers. Kung magpapa service po kayo ng vehicle sa labas nalang, mas mura na labor mas, magaling pa po. Tulad ng Motech, Automekanix etc. Yung genuine toyota parts dito po sa casa, pero yung pa service at magpapagawa, sa labas nalang po.

service is great staff attentive ans sensitive to your needs hindi ako pinabayaan

Maayos kausap re free PMS. Basta booked prior, especially via MyToyota app, smooth transaction na. Busy lang during Saturdays.

Cool place.. Sad lang no coffee kanina..

Kagagaling lang namin kanina and I have adminiration of the Advisor and the Crew sa pagtulong sa amin. NagpaPMS kami tapos yung battery palan namin for replacement. Pagdating namin sa cas to check the car ayaw na niya mag-start. So lucky that the crew there really helped us and had to jump start para makabili kami ng bagong battery. The advisor helped us to understand what should be done and all of the little details that we need to know about our car since this is our first car. Will absolutely use their service when needed.

Not a good dealer. Even receptionists don't know how to properly entertain potential clients. We've had a bad experience coming here. Buti na lang yung guard kahit papano marunong mag ask at mag serve ng drink. If you want TOTAL CUSTOMER EXPERIENCE, sa Toyota calamba kayo magpunta.